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Summary
positive

97.8%

(818 reviews)

Average rating: 4.9/5

neutral

1.1%

(9 reviews)

Number of reviews: 836

negative

1.1%

(9 reviews)

Výborný prístup
rating
Objednaný zápisník došiel poškodený. Dodávateľ sa ospravedlnil a na vlastné náklady doručil obratom nový nepoškodený kus. Oceňujem ochotu a rýchlosť vyriešiť vzniknutú situáciu. Rád nakúpim aj nabudúce.
ZÁKAZNICKY ORIENTOVANÝ OBCHOD
rating
nákup dle zveřejněných podmínek
Exclusive pen
rating
rychlé dodání, skvělé ceny
Rychlá doprava
rating
Rychlá komunikace a doprava, doporučuji.
The Shop
rating
As a newly arrived American, now living in Europe, I am learning how to purchase products; commonly found on the street in the USA . I am very pleased with the process to do business with Exclusive Pen. I am now comfortable with the purchasing process, final product and delivery. I will call again on Exclusive Pen for my next writing instrument purchase.
Super produkt
rating
Skvelá , profesionálna a príjemná komunikácia a poradenstvo. Promptné dodanie výrobku. Ústretovosť. Flexibilita. Som maximálne spokojný
Shop Service
rating
Very prompt delivery.
super obchod
rating
5/5
Satisfaction
rating
The product was perfect, on time with responsibility!!!
Thank you exclusivepen!!!
Vau
rating
Vau
Vše ok
rating
Jsem spokojena
Great customer service
rating
Great store
Purchase
rating
Correctness, precision and professionalism have characterized the supply I commissioned. Thank you
super
rating
Rychlé dodání, bez potíží a nečekaných překvapení. Super!
exclusivepen.eu
rating
Rychlé vyřízení mojí objednávky a dodání zboží.
Dobrá komunikace obchodu.
Příznivé ceny zboží.
Brillliant - but the shipping company let it down
rating

The shop was excellent - but the shipping to Hungary was not great. The product arrived on time - but the shipping company\'s system would not allow me to pick up the package without a local mobile number. I did not have this and it took more than a week for the shipping company to resolve the issue.

Answer:

Thank you very much for your review. We are very sorry to hear, that you have had complication with the delivery. I can see, that you have chosen Packeta pick up point as a delivery of the package. Since Packeta has its own company policy, they set their rules for picking up the package, which is usually super easy. We apologise, that in your case it did not go smoothly. We are constatnly improving our services, so I believe that we can work on this one as well. In case we could do something for you now or in the future, feel free to contact our customer support on the email [email protected]. Thank you. (Exclusive Pen team)

super
rating
5
Super
rating
5/5
Spokojná
rating
Spokojnosť
great
rating
fast, profesional,

What people say about us

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