PLEASE READ THE FOLLOWING INSTRUCTIONS CAREFULLY. IT IS NOT POSSIBLE TO REPAIR THE ENGRAVING OR RETURN ENGRAVED PRODUCTS.
THIS IS THE ENGRAVING SERVICE ONLY, NOT PRODUCT (ex. pen) ITSELF. YOU NEED TO ADD TO CART THE PRODUCT TOGETHER WITH THE ENGRAVING SERVICE.
Exclusive Pen offers engraving on products.
You can personalize your product by engraving, that makes it unique and well recognizable. This form of personalization is great solutions for companies as well as for individuals.
(we engrave only items purchased in our store)
Please note that engraving process takes about 3 working days. In some cases (Christmas time) it can take longer. It is highly recommended to place the order as soon as possible, so we can deliver you the product in right time for you. Do not leave it to the last minute!
PRODUCTS SUITABLE FOR ENGRAVING
Products suitable for engraving are those with flat metal surface, products made of leather and artificial leather. In case of engraving writing instruments we recommend to choose those pens, that are not covered in lacquer. The colour of engraved text doesn't have to be corresponding with the colour of the pen.
Products, that are NOT suitable for engraving are those made of non flat - pre engraved surface by the manufacturer, product with pattern and product made of resin.
It´s not possible to add any colours to engravings. Final colour depends on material the product is made of.
NUMBER OF CHARACTERS, NUMBER OF ROWS
Maximum number of characters for standard engraving is 25.
Maximum number of rows for standard engraving is 1.
We offer engraving of:
Customer can choose from different fonts.
Examples of fonts:
PLACE OF ENGRAVING
Customer can choose the side on which the engraving will be made (if the product size allows that). Engraving is centered on the most appropriate place.
TEXT FOR ENGRAVING
The text for the engraving fill in to the "Product customization" field of this product. Use capital letters, spaces or diacritics as they should appear on engraving.
Load company logos, or any other graphic designs to the "Product customization". Please choose the maximum size of the logo, but not less than 2000 x 2000 px.
(In some cases the vector format - curves will be needed. In that case you will be notified after we process your order. Please send the vector files with your order reference code to firstname.lastname@example.org.)
SAME STYLE ENGRAVING FOR MORE THAN ONE PRODUCT
If you with to engrave more products, you will need to add to the cart the same amount of engraving service. If you want to engrave more products with different texts (ex. three pens with three different names), attach the product codes in brackets to the "Product customization" field together with desired text. In case of same engraving for more products than 10, please send us mail on email@example.com for a special price.
- Other products
If you reach a certain amount of your order, you will automatically get free shipping service.
Please see the part below for further information about the amounts.
SLOVAKIA – order above 50€
EUROPE – order above 300€
NON EUROPEAN COUNTRIES – order above 500€
Product availability marked as “IN STOCK”
When product is marked with "shipped in 24 hours", the order has to be placed by 2 pm (Central European Time) to fulfill that shipment.
Other products with this status are usually shipped within 1-3 days unless it is specified otherwise . If there is a situation that delivery will take longer, we will inform you by email in advance.
Product availability marked as “ON REQUEST”
If the product is marked with this condition, it is usually required to order it from the supplier or the manufacturer.
Please note, that delivery times of products, which availability is marked as “ON REQUEST” differs from one brand to another. See the following information about approximate delivery time of the specific brand.
Note that these times determines in how many days the package will be shipped. Delivery time does not include the time which is needed to deliver the package to your country. You can see the number of days needed for delivery to your country in the checkout process (step "Shipping Method").
AURORA - 30 days
CARAN d'ACHE - 30-60 days
CROSS - 20-30 days
DALVEY - 30 days
FILOFAX - 20-30 days
GAURA - 15 days
GRAF VON FABER-CASTELL - 20-30 days
KAWECO - 30 days
LAMY - 30-60 days
MONTBLANC - 15-30 days
MONTEGRAPPA - 30 days
NAMIKI - 15-30 days
PARKER - 30-60 days
PILOT - 20-30 days
PORSCHE DESIGN - 20-30 days
S. T. DUPONT - 30-50 days
SHEAFFER - 20-30 days
STRATON - 30 days
VISCONTI - 30-60 days
WALDMANN - 30 days
WATERMAN - 30-60 days
PURCHASE 20% VAT FREE
Customers outside EU (European Union) can benefit from VAT free shopping. During the checkout process add a delivery / invoice address outside EU and the price without VAT (20%) will be shown immediately. From this moment you will see all prices in our shop without VAT (20%).
Store informationExclusive Pen
831 02 Bratislava
Call us: +421 948 592 582
Email us: firstname.lastname@example.org