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Opiniones de los usuarios

Resumen
positive

97.8%

(817 Opiniones)

Puntuación media: 4.9/5

neutral

1.1%

(9 Opiniones)

Número de opiniones 835

negative

1.1%

(9 Opiniones)
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(38)

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Recommended
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The preparation time as well as the packaging of the order were exemplary. Very satisfied and happy with the overall experience. Recommended.
Professional and Fast
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The order was prepared without any delays and the packaging was exemplary.
Great Experience
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This was my first experience with Exclusive Pen. Finding one store with such a wide selection of luxury pens was great. It is a must-visit for pen enthusiasts.
There are so many varieties of pens.
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Good communication and fast response when there are any query.
Komunikácia na úrovni AI
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Spoľahlivý ale riadený AI

Respuesta:

Dobrý deň. 

Ďakujeme pekne za recenziu. I keď máme radi technológie, AI riadení zatiaľ nie sme. Pracujú u nás reálni ľudia. Radi Vás kedykoľvek privítame osobne v našom showroome.

Tím Exclusive Pen

priveľmi aktívny
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Sú spoľahliví, ale neustále chcú hodnotenie obchodu, hoci som hodnotenie dávno poslal... Skrat v komunikácii? Neobťažujte zákazníkov, lebo sa od vás odvrátia!

Respuesta:

Dobrý deň Igor. 

Ďakujeme pekne za hodnotenie. Hodnotenia od zákazníkov sú pre nás nesmierne dôležité nakoľko nám pomáhajú stále sa zlepšovať. Žiadosť o hodnotenie obchodu chodí zákazníkom vždy po každej objednávke. Keďže ste u nás spravili za posledné obdobie objednávky dve, prišla Vám žiadosť dvakrát, aby ste sa mohli vyjadriť ku každej objednávke zvlášť. Našim cieľom nie je zákazníkov "spamovať" nedôležitými správami. Ak Vás táto komunikácia obťažovala, úprimne nás to mrzí. Každopádne ak ste hodnotenie napísali, ďalšie maily Vám už neprídu. Ďakujeme pekne za pochopenie. Exclusive Pen team.

Skvelý eshop
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Veľký výber kvalitných produktov. Rýchle dodanie. Ďakujem som spokojná.
MR2 Animal Collection Roller fialový
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dobra komunikácia a rychle dodanie
Highly recommended
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I was very pleased with the service, support, and fast delivery. There were some unexpected customs fees, but the store covered 50% of the costs, which shows their excellent attitude towards customers. Overall, a very positive experience!
Livraison trés rapide
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Bon service.
Great shop, would do business again.
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They were onto it, postage, competitive pricing and communication.
Nice delivery
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It arrived on time.
Hello
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Good prices the only eshop which accepts payment at delivery.
great service and communication
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Exclusive Pen took great care shipping the pen all the way to the States — everything arrived perfectly. No delay at the custom. I had a few questions, and they always responded quickly. Definitely recommend!
A shop as a shop should be
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Super nice shop, quick service, many information about the delivery.
First time customer...
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I had been searching for a Montegrappa Extra Otto Malachite LE & was lucky enough to find it at Exclusive Pen! I had a number of email exchanges with Andrej and he was always punctual getting back to me on my questions, as well as the follow-up purchase, which was quickly processed and shipped. I look forward to additional orders with Andrej and the team!
Großartiger Service, absolut seriös
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Der gryffindor Lamy Füllfederhalter ist überall in Deutschland ausverkauft. Hier gab es ihn, inklusive Lieferung nur unwesentlich teurer als ein regulärer Füllfederhalter in Deutschland. Ganz herzlichen Dank
St. Dupont
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Kiváló
New customer
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First time purchasing with this store and to tell you I will continue to purchase more pens. I was able to get a special pen that was beautiful and special edition. I got my order earlier than expected and the quality was there. The customer service is superb. High quality items for a great price is worth looking through their selection. They carry hard to find or special editions pens. They earn a new long term customer.
Bardzo polecam
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Szybka wysyłka i profesjonalna obsługa

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