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Summary
positive

99%

(595 reviews)

Average rating: 4.95/5

neutral

0.5%

(3 reviews)

Number of reviews: 601

negative

0.5%

(3 reviews)

Bien
rating
Réponse du service client rapide. Réception de quelques mails.en.langue etrangere que je n\'ai pas pu comprendre. Sinon ça a été très bien.
Axalice 22/01/2024
E
rating
E
Xxxxx 29/08/2023
Predajca ExclusivePen
rating
Spoľahlivá dodávka
Martin 16/06/2023
Brillliant - but the shipping company let it down
rating

The shop was excellent - but the shipping to Hungary was not great. The product arrived on time - but the shipping company\'s system would not allow me to pick up the package without a local mobile number. I did not have this and it took more than a week for the shipping company to resolve the issue.

Paper Dog 31/01/2023
Answer:

Thank you very much for your review. We are very sorry to hear, that you have had complication with the delivery. I can see, that you have chosen Packeta pick up point as a delivery of the package. Since Packeta has its own company policy, they set their rules for picking up the package, which is usually super easy. We apologise, that in your case it did not go smoothly. We are constatnly improving our services, so I believe that we can work on this one as well. In case we could do something for you now or in the future, feel free to contact our customer support on the email sales@exclusivepen.eu. Thank you. (Exclusive Pen team)

Super
rating
Pekne
Mata 01/06/2022
ST DUPONT CONF.PAD
rating
A very professional shop.
Marios Koutrouzas 30/03/2022
Super produkt
rating
Odporúčam.
Stanka 08/02/2022
Dobrý
rating
Vnútorná výplň na rok 2022 do
Juraj 09/01/2022
Velmi dobrý
rating
Byla jsem spokojena rychle dodané, bez problémů. Jen drobnost, žádala jsem mailem ihned po zaplacení změnu v objednávce-chtela jsem pouze vyměnit náplň s hrotem M za tenčí. Bohužel na tento požadavek již v nikdo nereflektoval. Jinak vse OK
Helena 25/12/2021
Žlutá náplň do zapalovače Du Pont
rating
Posláno perfektně a rychle.
Petr 29/03/2021
Dlhšie čakanie
rating
Síce som musela na dodaný produkt čakať o dosť dlhšie ako bola predpokladané dodanie tovaru ale dámy boli výborné.Zatelefonovali, ponúkli možnosti a my sme sa dohodli.
Marianna 08/03/2021
Good
rating
Good website to buy lighter. But be careful for the duty fee if your product has high payment send to your country.
Penny 24/02/2021
Iba drobnosť
rating

Komunikácia obchodu veľmi dobrá. Iba drobnosť by som odporučila a to nenalepovať priamo na pero kód výrobku, ktorý bol už na krabičke. Pero bolo potom celé ulepené.

Petra 12/02/2021
Answer:

Dobrý deň.

Ďakujeme veľmi pekne za dotaz. Mrzí nás, že ste mali problém s nálepkou na pere. Niektoré perá LAMY už prichádzajú od výrobcu takto označené a teda my na neho dodatočne nenalepujeme nič. Každopádne budeme toto konzultovať s dodávateľom. Ďakujeme za pochopenie. Exclusive Pen.

Odporúčam
rating
Kvalitná komunikácia a rýchle vybavenie. Osobný odber bol trochu od ruky (tretie poschodie v administratívnej budove v priemyselnom okraji Bratislavy.
Michal 05/01/2021
maly
rating
Je to v pohode.
juraj 12/11/2020
Good shop
rating
I’m happy I used the shop but they didn’t have the pen I wanted even though the site said it did. In the end it all worked out well.
Rafael 05/08/2020
Môže byť
rating
Očakával som trošku kvalitnejšie balenie, keď už v názve obchodu je exclusive. Ale ináč všetko fajn, komunikácia, kvalita produktov.
Dávid 26/01/2020
Super
rating
Super
Tomáš 06/06/2019
Easy to find
rating
A lot of pens to choose from, not cheapest online but fast delivery.
Henrik Graner 23/04/2019
Super
rating
Super obchod!
Marián 05/03/2019
Product added to wishlist
Product added to compare.

 

 

 

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